Shipping policy

Effective Date: March 8, 2026

Tadj Store is committed to providing a reliable and efficient shipping experience for all our customers. By placing an order with us, you agree to the following shipping terms and conditions.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next available business day.

  • Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

2. Shipping Methods and Delivery Times

Estimated delivery times are as follows:

  • Domestic Shipping (Algeria): 5–15 business days

  • International Shipping: 10–25 business days depending on the destination country

Please note that delivery times are estimates only and are not guaranteed.
Delays may occur due to customs processing, shipping carrier delays, weather conditions, or other unforeseen circumstances.

Tadj Store works with trusted and reputable shipping carriers to ensure safe and reliable delivery.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, weight, and size of the order.

  • From time to time, Tadj Store may offer free shipping promotions on eligible products or orders as indicated on our website.

4. Customs, Duties, and Taxes

  • For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

  • These charges are the responsibility of the customer and are determined by the customs authorities of the destination country.

  • Tadj Store is not responsible for delays caused by customs clearance procedures.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor your shipment directly on the shipping carrier’s website.

  • If tracking information is unavailable, please contact us at: support@tadjstore.online

6. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • Tadj Store is not responsible for orders that are lost, delayed, or returned due to incorrect, incomplete, or undeliverable addresses.

7. Lost, Damaged, or Incorrect Items

  • Tadj Store takes great care to ensure that all orders are packaged and shipped safely.

  • If your order arrives damaged, lost, or contains incorrect items, please contact our support team within 7 days of receiving your order.

  • Our team will review the issue and work with the shipping carrier to resolve it as quickly as possible.

8. Order Changes and Cancellations

  • Requests to modify or cancel an order must be submitted before the order has been processed.

  • Once an order has been processed or shipped, it cannot be modified or canceled.

9. Contact Information

If you have any questions regarding this Shipping Policy or your order, please contact us:

Tadj Store
Email: support@tadjstore.online
Address: 870 LOT OUDJLIDA, TLEMCEN, TLEMCEN, 13000, Algeria